The Story
I’ve spent the last four-plus years working my way up from Intern to an L2 Helpdesk Technician at and MSP, which is a title that dramatically understates what the job actually is.
Managing infrastructure for 100+ organizations and 3,000+ endpoints means you have the ability to say thats not my problem. You deal with network outages, security incidents, identity issues, firewall misconfigurations, and failed backups, sometimes happening at the same time with a client on the phone. That environment builds a problem-solving toolkit that’s hard to get anywhere else.
The flip side is that MSP work doesn’t always give you the depth that enterprise infrastructure demands. So I’ve been building it myself: a physical home lab with real Cisco gear, a cert path from CCNA through to Azure Solutions Architect, and a growing library of automation scripts that started as PowerShell MSP workflows and are turning into proper Python network tooling.
This is the site where I showcase that, errors and all.
What I Currently Work with Daily
Networking — Cisco Meraki, Fortinet FortiGate, Ubiquiti UniFi, VPN (site-to-site and remote access), SD-WAN, VLAN design across mixed environments.
Security — Huntress EDR, Microsoft Entra ID Conditional Access, MFA enforcement, incident response from detection through documentation.
Infrastructure — Windows Server 2016/2019/2022, Active Directory, DNS, DHCP, Group Policy, Hyper-V, VMware ESXi/vSphere, Proxmox VE.
Cloud & Identity — Microsoft Azure, Entra ID, Conditional Access, Intune, Microsoft 365, Exchange Online, Hybrid AD/Azure join.
Automation — PowerShell (daily), Python (learning), Netmiko (learning), ImmyBot, Rewst workflows, working toward Ansible for network automation.
The Homelab
Two servers — Dell PowerEdge R630 and HP ProLiant DL380 — running Proxmox VE. Physical network gear: Cisco ASA 5516-X and a 3750G switch stack for real IOS labs. GNS3 and EVE-NG handle virtual topologies.
The goal is to test everything on actual hardware before it ends up on this site.
The Cert Path
| Certification | Status |
|---|---|
| CompTIA A+ | ✅ Feb 2024 |
| Microsoft MS-900 | ✅ Apr 2023 |
| Microsoft SC-900 | ✅ Apr 2023 |
| Cisco CCNA | 🔄 In Progress — Target Jun 2026 |
| Microsoft AZ-104 | Queued |
| Microsoft SC-200 | Queued |
| Microsoft AZ-500 | Queued |
| Microsoft AZ-700 | Queued |
| Cisco CCNP Enterprise | Queued |
| AWS SAA-C03 | Queued |
| Microsoft AZ-305 | Destination |
Get in Touch
- LinkedIn: linkedin.com/in/jeremiah-windle
- GitHub: github.com/windlej